When I write for someone else’s website, the first thing I do is hold a face-to-face meeting. I want to be able to hear the owner’s actual voice and figure out what it is about their business that makes them stand out from the competition. Some of the information I’m specifically looking for is:
What is the voice? I talk about voice a lot in my marketing writing. It’s something you hear about all the time with regard to internet writing. People want to hear your voice. But what does that mean? You, as the writer, need to gauge whether the client’s voice is friendly, authoritative, funny, or motherly to name just a few examples.
A company that offers services to declutter someone’s house is going to have a far different voice than a company that offers international shipping options. When I sit down with the client, I listen to…
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